Voluntary Sector Digital Maturity Matrix


This website will be closing at the end of May 2019. We are currently rebuilding the digital maturity matrix and plan to launch it in March.

We will not be transferring your data to the new site. If you wish to keep a copy of your assessment, please download it before the end of May.

Sign up for an email alert when the new tool is launched.


The Voluntary Sector Digital Maturity Matrix is a free tool provided by NCVO to assess the current maturity of a voluntary sector organisation's digital capability, compared with its desired target state. Through a simple self-assessment, you can understand where your organisation needs to invest to reach digital excellence.

It was developed by the digital team at Breast Cancer Care. You can read more about the decision to focus on digital maturity rather than digital transformation in this Medium post.

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The Digital Maturity Matrix was developed to:

  • identify gaps in capability
  • prioritise areas for development
  • measure maturity over time to understand positive or negative change.

The usefulness of the tool within Breast Cancer Care exceeded expectations and it was soon realised that this was something that could benefit the voluntary sector as a whole. The tool was developed into a web application and made freely accessible to anyone. We hope it's useful to you and your organisation.

If you have any feedback or questions, please contact knowhow@ncvo.org.uk.

Digital matrix makers


We have benchmarked the responses so far to give an overview of how the sector is moving towards digital maturity, you can read the report here.

Open source

The application is open source and built using Ruby on Rails. Feel free to submit any feature requests to github, although we make this all in our own time so can't promise to be super agile on it.